{"id":44687,"date":"2026-03-03T17:03:18","date_gmt":"2026-03-03T15:03:18","guid":{"rendered":"https:\/\/elainnovation.com\/?page_id=44687"},"modified":"2026-04-08T12:17:55","modified_gmt":"2026-04-08T10:17:55","slug":"support","status":"publish","type":"page","link":"https:\/\/elainnovation.com\/en\/bluecold\/support\/","title":{"rendered":"BlueCold &#8211; Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44687\" class=\"elementor elementor-44687 elementor-44672\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d1ac85e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d1ac85e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;8fe931d&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3bf2711\" data-id=\"3bf2711\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd9df24 elementor-widget elementor-widget-heading\" data-id=\"bd9df24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Bluecold\u00ae - Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4f7622 elementor-widget elementor-widget-text-editor\" data-id=\"e4f7622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFrom sensor to temperature data, for seamless integration <br>into your cold chain traceability platform.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1b35b3e\" data-id=\"1b35b3e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28386a1 elementor-widget-tablet_extra__width-initial elementor-widget__width-initial elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"28386a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"BlueCold form\" aria-label=\"BlueCold form\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"44687\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"28386a1\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"ELA Innovation\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tLast name \/ First name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_30838dc elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_30838dc\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_30838dc]\" id=\"form-field-field_30838dc\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_15715d2 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_15715d2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCountry\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_15715d2]\" id=\"form-field-field_15715d2\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_11f0c4a elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_11f0c4a\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSelect a use case\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_11f0c4a]\" id=\"form-field-field_11f0c4a\" class=\"elementor-field-textual elementor-size-xs\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Logistics platform\">Logistics platform<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Retail\">Retail<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Long-haul transport\">Long-haul transport<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Last-mile delivery\">Last-mile delivery<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-xs\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Describe your project.\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-cd78456 e-flex e-con-boxed e-con e-parent\" data-id=\"cd78456\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9525816 elementor-widget elementor-widget-heading\" data-id=\"9525816\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get Started with BlueCold\u00ae<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cd5ed5 elementor-widget elementor-widget-text-editor\" data-id=\"7cd5ed5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With BlueCold\u00ae, collecting temperature data has never been easier.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fea6493 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"fea6493\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"215\" src=\"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en-1024x275.png\" class=\"attachment-large size-large wp-image-46103\" alt=\"\" srcset=\"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en-1024x275.png 1024w, https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en-300x80.png 300w, https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en-768x206.png 768w, https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en-500x134.png 500w, https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en-800x215.png 800w, https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en.png 1044w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e90a0ef elementor-hidden-desktop e-flex e-con-boxed e-con e-parent\" data-id=\"e90a0ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a247b1f elementor-hidden-desktop e-con-full e-flex e-con e-child\" data-id=\"a247b1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71aa2ae elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"71aa2ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;dots&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrousel d\u2019images\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/install-en-171x300.png\" alt=\"install en\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/link-en-175x300.png\" alt=\"link en\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/access-en-169x300.png\" alt=\"access en\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/connect-en-176x300.png\" alt=\"connect en\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-527f77f e-flex e-con-boxed e-con e-parent\" data-id=\"527f77f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e35539 elementor-widget elementor-widget-heading\" data-id=\"2e35539\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Discover our video tutorials<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bade9e4 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bade9e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The BlueCold\u00ae PC platform has been designed to be easy to use, but if you need help, you can view the videos below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4eb5b8 e-con-full e-flex e-con e-parent\" data-id=\"f4eb5b8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-9682b5e e-con-full e-flex e-con e-child\" data-id=\"9682b5e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcaffee elementor-widget elementor-widget-video\" data-id=\"dcaffee\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=-8TiLqJ10sM&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5625bc0 e-con-full e-flex e-con e-child\" data-id=\"5625bc0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8d1970 elementor-widget elementor-widget-video\" data-id=\"e8d1970\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/TFK__NeJmho&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-297d31c e-con-full e-flex e-con e-child\" data-id=\"297d31c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-018b2df elementor-widget elementor-widget-video\" data-id=\"018b2df\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/YRS7tUGlSX8&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d34afcf e-con-full e-flex e-con e-child\" data-id=\"d34afcf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47464de elementor-widget elementor-widget-video\" data-id=\"47464de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/AHDQkCcY44g&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce2d237 e-flex e-con-boxed e-con e-parent\" data-id=\"ce2d237\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e41beb elementor-widget elementor-widget-heading\" data-id=\"6e41beb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PDF documentation  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a86339 elementor-widget elementor-widget-text-editor\" data-id=\"3a86339\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span style=\"color: #006fe0;\"><a style=\"color: #006fe0; text-decoration: underline;\" href=\"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/04\/BlueCold-Documentation-API-v2.3.pdf\" target=\"_blank\" rel=\"noopener\">BlueCold API User Guide &#8211; PDF (French)<\/a><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c529ef4 e-flex e-con-boxed e-con e-parent\" data-id=\"c529ef4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8ba0d9 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"a8ba0d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c823b3 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8c823b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here you&#8217;ll find answers to the most frequently asked questions about the BlueCold\u00ae offer.<\/p><div id=\"gtx-trans\" style=\"position: absolute; left: 0px; top: 127px;\"><div class=\"gtx-trans-icon\"> <\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff5a873 e-con-full e-flex e-con e-child\" data-id=\"ff5a873\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb9345b elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"eb9345b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2471\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2471\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><g><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><g><line x1=\"6.89\" y1=\"3.15\" x2=\"6.89\" y2=\"10.64\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I install the smartphone application with an APK file?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2471\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2471\"><p>Yes, in the case of a large fleet of vehicles, the drivers&#8217; smartphones may be managed by a dedicated IT department. In this case, we offer our customers the possibility of installing the application via an APK file. Please contact us to find out more about the terms and conditions of this service.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2472\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2472\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><g><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><g><line x1=\"6.89\" y1=\"3.15\" x2=\"6.89\" y2=\"10.64\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do I have to restart the application after rebooting my smartphone?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2472\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2472\"><p>No, if the driver&#8217;s phone is restarted, the application is restarted automatically.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2473\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2473\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><g><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><g><line x1=\"6.89\" y1=\"3.15\" x2=\"6.89\" y2=\"10.64\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I integrate the temperature history into my business software via API?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2473\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2473\"><p>Yes, a single HTTP GET request is all it takes to obtain a sensor&#8217;s temperature history over a given period. The response is a timestamped JSON, directly usable in any third-party system (ERP, CMMS, dashboard, etc.).<br \/>Example of what the API returns (A UNIX timestamp and a temperature value):<br \/>{<br \/>&#8220;sensorValue&#8221;: [<br \/>{ &#8220;ts&#8221;: 1751292795758, &#8220;value&#8221;: &#8220;{\\&#8221;type\\&#8221;:\\&#8221;temperature\\&#8221;,\\&#8221;value\\&#8221;:26.87}&#8221; }<br \/>]  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2474\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2474\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><g><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><g><line x1=\"6.89\" y1=\"3.15\" x2=\"6.89\" y2=\"10.64\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I find out which sensor is associated with which asset?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2474\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2474\"><p>Yes. A GET request to the Relations API instantly returns the list of sensors attached to an asset (cold room, vehicle, etc.), or conversely the asset containing a given sensor.  <br \/>This allows a third-party system to automatically reconstruct the complete fleet map (sensor \u2194 equipment) without any manual input.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2475\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2475\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><g><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><g><line x1=\"6.89\" y1=\"3.15\" x2=\"6.89\" y2=\"10.64\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I view the battery status of my wireless sensors?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2475\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2475\"><p>On the BlueCold\u00ae platform, the &#8220;Sensors&#8221; page displays the latest information for each sensor. The battery status of each sensor can be viewed on this page. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2476\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2476\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><g><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><g><line x1=\"6.89\" y1=\"3.15\" x2=\"6.89\" y2=\"10.64\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is it possible to supervise installed smartphones and fixed gateways?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2476\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2476\"><p>Yes, the &#8220;Gateway&#8221; page provides an overview of all working gateways, whether smartphone applications or fixed gateways. It provides an overview of each gateway&#8217;s last communication date and operating status. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2477\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2477\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><g><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><g><line x1=\"6.89\" y1=\"3.15\" x2=\"6.89\" y2=\"10.64\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_2\" data-name=\"Calque 2\" width=\"13.79\" height=\"13.79\" viewBox=\"0 0 13.79 13.79\"><g id=\"Calque_1-2\" data-name=\"Calque 1\"><circle cx=\"6.89\" cy=\"6.89\" r=\"6.89\" fill=\"#cfeef9\"><\/circle><line x1=\"10.64\" y1=\"6.89\" x2=\"3.15\" y2=\"6.89\" fill=\"none\" stroke=\"#9ad5ee\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/line><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I change the language of the BlueCold web platform?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2477\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2477\"><p>Oui, plusieurs langues sont propos\u00e9es. (Fran\u00e7ais, English, Deutsch, Espanol, Italiano, Portugues). N\u2019h\u00e9sitez pas \u00e0 nous contacter si une langue n\u2019est pas disponible.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I install the smartphone application with an APK file?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, in the case of a large fleet of vehicles, the drivers&#8217; smartphones may be managed by a dedicated IT department. In this case, we offer our customers the possibility of installing the application via an APK file. Please contact us to find out more about the terms and conditions of this service.  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do I have to restart the application after rebooting my smartphone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, if the driver&#8217;s phone is restarted, the application is restarted automatically.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can I integrate the temperature history into my business software via API?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, a single HTTP GET request is all it takes to obtain a sensor&#8217;s temperature history over a given period. The response is a timestamped JSON, directly usable in any third-party system (ERP, CMMS, dashboard, etc.).<br \\\/>Example of what the API returns (A UNIX timestamp and a temperature value):<br \\\/>{<br \\\/>&#8220;sensorValue&#8221;: [<br \\\/>{ &#8220;ts&#8221;: 1751292795758, &#8220;value&#8221;: &#8220;{\\\\&#8221;type\\\\&#8221;:\\\\&#8221;temperature\\\\&#8221;,\\\\&#8221;value\\\\&#8221;:26.87}&#8221; }<br \\\/>]  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can I find out which sensor is associated with which asset?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. A GET request to the Relations API instantly returns the list of sensors attached to an asset (cold room, vehicle, etc.), or conversely the asset containing a given sensor.  <br \\\/>This allows a third-party system to automatically reconstruct the complete fleet map (sensor \\u2194 equipment) without any manual input.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How can I view the battery status of my wireless sensors?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>On the BlueCold\\u00ae platform, the &#8220;Sensors&#8221; page displays the latest information for each sensor. The battery status of each sensor can be viewed on this page. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is it possible to supervise installed smartphones and fixed gateways?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, the &#8220;Gateway&#8221; page provides an overview of all working gateways, whether smartphone applications or fixed gateways. It provides an overview of each gateway&#8217;s last communication date and operating status. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can I change the language of the BlueCold web platform?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Oui, plusieurs langues sont propos\\u00e9es. (Fran\\u00e7ais, English, Deutsch, Espanol, Italiano, Portugues). N\\u2019h\\u00e9sitez pas \\u00e0 nous contacter si une langue n\\u2019est pas disponible.  <\\\/p>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc07d8d e-flex e-con-boxed e-con e-parent\" data-id=\"dc07d8d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6031fb5 e-con-full e-flex e-con e-child\" data-id=\"6031fb5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c63fb9 elementor-widget-tablet_extra__width-initial elementor-widget__width-initial elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"3c63fb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"BlueCold form\" aria-label=\"BlueCold form\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"44687\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"3c63fb9\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"ELA Innovation\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tLast name \/ First name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_30838dc elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_30838dc\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_30838dc]\" id=\"form-field-field_30838dc\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_bcb3312 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bcb3312\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCountry\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_bcb3312]\" id=\"form-field-field_bcb3312\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_11f0c4a elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_11f0c4a\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSelect a use case\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_11f0c4a]\" id=\"form-field-field_11f0c4a\" class=\"elementor-field-textual elementor-size-xs\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Logistics platform\">Logistics platform<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Retail\">Retail<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Long-haul transport\">Long-haul transport<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Last-mile delivery\">Last-mile delivery<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-xs\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Describe your project.\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d30b220 e-con-full e-flex e-con e-child\" data-id=\"d30b220\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-ebfa2fa e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"ebfa2fa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32007f8 elementor-widget elementor-widget-heading\" data-id=\"32007f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to simplify your cold chain traceability?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79a0605 elementor-widget elementor-widget-text-editor\" data-id=\"79a0605\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Talk to our passionate experts, who will study your project and guide you in :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c5e595 e-con-full e-flex e-con e-child\" data-id=\"6c5e595\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e91995e elementor-widget-tablet_extra__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e91995e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9dc73a elementor-widget elementor-widget-text-editor\" data-id=\"d9dc73a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Accelerate your IoT deployments<\/strong> and improve your time-to-market in a high-growth sector.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e55a168 e-con-full e-flex e-con e-child\" data-id=\"e55a168\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-738d9ec elementor-widget-tablet_extra__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"738d9ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00f6c96 elementor-widget elementor-widget-text-editor\" data-id=\"00f6c96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Boost the performance<\/strong> and reliability of your solution, while ensuring <strong>regulatory compliance<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e882294 e-con-full e-flex e-con e-child\" data-id=\"e882294\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51a4cac elementor-widget-tablet_extra__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"51a4cac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-897e37c elementor-widget elementor-widget-text-editor\" data-id=\"897e37c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Improve your return on investment<\/strong> while reducing your hardware costs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bluecold\u00ae &#8211; Support From sensor to temperature data, for seamless integration into your cold chain traceability platform. Get Started with BlueCold\u00ae With BlueCold\u00ae, collecting temperature data has never been easier. Discover our video tutorials The BlueCold\u00ae PC platform has been designed to be easy to use, but if you need help, you can view the [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":44668,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-44687","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BlueCold - Support<\/title>\n<meta name=\"description\" content=\"BlueCold support area. Video tutorials and PDF documentation to help you integrate the BlueCold solution.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elainnovation.com\/en\/bluecold\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BlueCold - Support\" \/>\n<meta property=\"og:description\" content=\"BlueCold support area. Video tutorials and PDF documentation to help you integrate the BlueCold solution.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/elainnovation.com\/en\/bluecold\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"ELA Innovation\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ELA-Innovation-489302644542142\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T10:17:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1044\" \/>\n\t<meta property=\"og:image:height\" content=\"280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ElaInnovation\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/bluecold\\\/support\\\/\",\"url\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/bluecold\\\/support\\\/\",\"name\":\"BlueCold - Support\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/bluecold\\\/support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/bluecold\\\/support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/elainnovation.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/pictos-etapes-integration-bluecold-en-1024x275.png\",\"datePublished\":\"2026-03-03T15:03:18+00:00\",\"dateModified\":\"2026-04-08T10:17:55+00:00\",\"description\":\"BlueCold support area. Video tutorials and PDF documentation to help you integrate the BlueCold solution.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/bluecold\\\/support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/elainnovation.com\\\/en\\\/bluecold\\\/support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/bluecold\\\/support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/elainnovation.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/pictos-etapes-integration-bluecold-en-1024x275.png\",\"contentUrl\":\"https:\\\/\\\/elainnovation.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/pictos-etapes-integration-bluecold-en-1024x275.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/bluecold\\\/support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"BlueCold &#8211; main page\",\"item\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/bluecold\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"BlueCold &#8211; Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/\",\"name\":\"ELA Innovation\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/#organization\",\"name\":\"ELA Innovation\",\"url\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/elainnovation.com\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/LOGO-Ela-Innovation.png\",\"contentUrl\":\"https:\\\/\\\/elainnovation.com\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/LOGO-Ela-Innovation.png\",\"width\":436,\"height\":240,\"caption\":\"ELA Innovation\"},\"image\":{\"@id\":\"https:\\\/\\\/elainnovation.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ELA-Innovation-489302644542142\\\/\",\"https:\\\/\\\/x.com\\\/ElaInnovation\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/elainnovation\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"BlueCold - Support","description":"BlueCold support area. Video tutorials and PDF documentation to help you integrate the BlueCold solution.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/elainnovation.com\/en\/bluecold\/support\/","og_locale":"en_US","og_type":"article","og_title":"BlueCold - Support","og_description":"BlueCold support area. Video tutorials and PDF documentation to help you integrate the BlueCold solution.","og_url":"https:\/\/elainnovation.com\/en\/bluecold\/support\/","og_site_name":"ELA Innovation","article_publisher":"https:\/\/www.facebook.com\/ELA-Innovation-489302644542142\/","article_modified_time":"2026-04-08T10:17:55+00:00","og_image":[{"width":1044,"height":280,"url":"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@ElaInnovation","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/elainnovation.com\/en\/bluecold\/support\/","url":"https:\/\/elainnovation.com\/en\/bluecold\/support\/","name":"BlueCold - Support","isPartOf":{"@id":"https:\/\/elainnovation.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/elainnovation.com\/en\/bluecold\/support\/#primaryimage"},"image":{"@id":"https:\/\/elainnovation.com\/en\/bluecold\/support\/#primaryimage"},"thumbnailUrl":"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en-1024x275.png","datePublished":"2026-03-03T15:03:18+00:00","dateModified":"2026-04-08T10:17:55+00:00","description":"BlueCold support area. Video tutorials and PDF documentation to help you integrate the BlueCold solution.","breadcrumb":{"@id":"https:\/\/elainnovation.com\/en\/bluecold\/support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/elainnovation.com\/en\/bluecold\/support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/elainnovation.com\/en\/bluecold\/support\/#primaryimage","url":"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en-1024x275.png","contentUrl":"https:\/\/elainnovation.com\/wp-content\/uploads\/2026\/03\/pictos-etapes-integration-bluecold-en-1024x275.png"},{"@type":"BreadcrumbList","@id":"https:\/\/elainnovation.com\/en\/bluecold\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/elainnovation.com\/en\/"},{"@type":"ListItem","position":2,"name":"BlueCold &#8211; main page","item":"https:\/\/elainnovation.com\/en\/bluecold\/"},{"@type":"ListItem","position":3,"name":"BlueCold &#8211; Support"}]},{"@type":"WebSite","@id":"https:\/\/elainnovation.com\/en\/#website","url":"https:\/\/elainnovation.com\/en\/","name":"ELA Innovation","description":"","publisher":{"@id":"https:\/\/elainnovation.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/elainnovation.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/elainnovation.com\/en\/#organization","name":"ELA Innovation","url":"https:\/\/elainnovation.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/elainnovation.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/elainnovation.com\/wp-content\/uploads\/2020\/07\/LOGO-Ela-Innovation.png","contentUrl":"https:\/\/elainnovation.com\/wp-content\/uploads\/2020\/07\/LOGO-Ela-Innovation.png","width":436,"height":240,"caption":"ELA Innovation"},"image":{"@id":"https:\/\/elainnovation.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ELA-Innovation-489302644542142\/","https:\/\/x.com\/ElaInnovation","https:\/\/www.linkedin.com\/company\/elainnovation\/"]}]}},"_links":{"self":[{"href":"https:\/\/elainnovation.com\/en\/wp-json\/wp\/v2\/pages\/44687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elainnovation.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elainnovation.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elainnovation.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/elainnovation.com\/en\/wp-json\/wp\/v2\/comments?post=44687"}],"version-history":[{"count":1,"href":"https:\/\/elainnovation.com\/en\/wp-json\/wp\/v2\/pages\/44687\/revisions"}],"predecessor-version":[{"id":46601,"href":"https:\/\/elainnovation.com\/en\/wp-json\/wp\/v2\/pages\/44687\/revisions\/46601"}],"up":[{"embeddable":true,"href":"https:\/\/elainnovation.com\/en\/wp-json\/wp\/v2\/pages\/44668"}],"wp:attachment":[{"href":"https:\/\/elainnovation.com\/en\/wp-json\/wp\/v2\/media?parent=44687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}